Registering A Death in Norfolk
“Our Family Taking Care of Your Family”
Registering a Death in Norfolk
HOW TO BOOK AN APPOINTMENT
Appointments can be made either online at:
www.norfolk.gov.uk/births-ceremonies-and-deaths
or through the Customer Service Centre number below.
Click here to download Registration Booklet
WHAT YOU NEED TO KNOW
AN EXPECTED DEATH AT HOME or HOSPITAL
- The Doctor – (either hospital or community) will issue a Medical Certificate with Cause of Death (MCCD) and electronically sent it to a Medical Examiner (ME) usually based at one of the large hospitals.
- The Medical Examiner will examine the MCCD together with some medical records to establish whether the MCCD is correct. It is likely the Medical Examiner will also contact a next of kin to ask a few questions and to give them a chance to raise any issues regarding the care or the deceased during their last illness.
- On completion of the Medical Examiners duties and all being correct and acceptable the MCCD will be electronically sent to the registrars office. At this point the next of kin will be advised to contact the Registration Office to arrange an appointment to register the death.
Deaths must be registered in person by appointment at a registration office. The link above will direct you to the Norfolk County Council booking page. Should you wish to call the Registration Office the contact number can be found below.
You should register the death within five days of a Medical Examiner’s Office or Coroner advising you to register.
You should only book to register if you have been told to do so by a Medical Examiner’s Office or the Coroner has advised you to register.
You are asked to nominate a funeral director before the appointment.
A SUDDEN DEATH / CORONER’S CASE
- If the Coroner is involved the Coroner’s Officer dealing will inform you when to contact the Registration Service
- They will have emailed the Cause of Death document direct to the Register’s Office prior to contacting you
CALLING THE REGISTRATION SERVICE
The Sequence is as follows:
DIAL 0344 800 8020 – (Norfolk County Council)
PRESS 3 For enquiries relating to births, ceremonies and deaths
PRESS 1 To register a birth or a death (brief ringtone)
PRESS 1 To book an appointment to register a birth or death
PRESS 2 Unable to access services online
(You have to press 2 rather than 1 here, as there is no longer the facility to book on-line)
• An appointment will then be made for you to attend one of the Registration Offices throughout No
• You may be told this could be within the next 5 days however in most cases its within in 2 working days.
• If you haven’t had a response within 2 working days please contact us for further advice.
WHO CAN REGISTER A DEATH
There are several people who can legally register a death including:
A spouse or legal civil partner
A relative (by blood, marriage, legal civil partnership, or adoption)
A partner (a person is the partner of a deceased person if the two of them were living as partners in an enduring relationship at the time of the deceased person’s death).
A person present at the death
A senior member of the establishment (such as a nursing home) in which the death occurred
The occupier of the residence where the death occurred
The person arranging the funeral
A personal representative (a person appointed by and acting on behalf of the family, for example a solicitor, family friend or funeral director)
If you have any questions on who can register, contact us or the Registration Office on 0344 800 8020.
THE REGISTRAR WILL NEED THE FOLLOWING INFORMATION
• The date and place of death.
• The full name of the deceased, and any previous or maiden names where appropriate.
• The date and place of birth of the deceased.
• The occupation and usual address of the deceased.
• If the deceased was married, or in a civil partnership, the full names, date of birth and occupation of their spouse or civil partner.
• The name and address of the person registering the death.
• If the deceased was receiving any pension or allowance from public funds, other than a state pension, please tell the registrar.
• A bank card to pay for any original certificates (£12.50 each)